NOBULL
Warranty.

Review our warranty information below. Select the Warranty & Labour Terms tab for our standard warranty coverage, or click the Used Parts Warranty tab to view the warranty details specific to used parts.

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Warranty & Labour Terms

Labour Warranty

NoBull Auto warrants workmanship performed by our shop for 12 months or 20,000 km from the date of invoice, whichever occurs first, unless otherwise stated in writing on the invoice. This warranty applies only to the specific labour performed by NoBull Auto. If a concern arises that may be related to our workmanship, the vehicle must be returned to NoBull Auto for inspection and diagnosis before repairs are performed elsewhere. Warranty coverage does not include towing, transportation, loss of use, lost income, rental vehicles, storage, accommodation, or other incidental or consequential costs, except where required by law.

**WARRANTY DOES NOT APPLY TO USED AUTO PARTS** - Used auto parts have a separate parts (NO LABOUR) warranty.

Parts Warranty

NEW parts supplied by NoBull Auto are covered by the applicable manufacturer's or supplier's warranty. Warranty terms vary by manufacturer. NoBull Auto does not provide an additional parts warranty beyond that provided by the manufacturer or supplier. Labour required to diagnose, remove, or replace a failed part is not automatically covered by the manufacturer's or supplier's parts warranty and may be chargeable unless otherwise stated in writing.

Customer-Supplied Parts

NoBull Auto does not provide a warranty on customer-supplied parts. Labour required to diagnose, remove, reinstall, modify, or replace a defective, incorrect, incomplete or incompatible customer-supplied part is chargeable. NoBull Auto is not responsible for additional costs or delays resulting from such parts, except where caused by our own workmanship.

Used Parts

Used, recycled, salvage or previously installed parts carry no additional parts or labour warranty unless specifically stated otherwise in writing, subject to applicable law. Any warranty expressly provided on a used part applies to the part only and excludes removal, installation, fluids, programming, towing, diagnostics and associated labour or materials unless stated on the invoice.

**NO LABOUR WARRANTY ON USED PARTS**

Modified & Performance Vehicles

Performance, modified, tuned, emissions-modified, competition or otherwise non-factory vehicles and components may be subject to increased mechanical stress and reduced component life. NoBull Auto does not warrant failures caused by increased horsepower or torque, tuning, racing, competition use, abuse, overheating, overboost, excessive exhaust temperatures, pre-existing wear, inadequate maintenance or operation beyond the manufacturer's intended specifications. Installation or calibration of one component does not constitute a warranty on the engine, transmission, turbocharger, fuel system, driveline, emissions system, electrical system or other related components. The workmanship warranty continues to apply to work performed by NoBull Auto.

Pre-Existing & Unrelated Failures

NoBull Auto is not responsible for pre-existing conditions, concealed damage, previous repairs, improper modifications, corrosion, seized or broken fasteners, damaged wiring, worn components or failures unrelated to our work. Additional problems discovered during diagnosis or disassembly may require additional labour, parts, machining, fluids, programming, cleaning or extraction of broken fasteners. Additional work will be subject to customer authorization and applicable estimate requirements.

Diagnostic Labour

Diagnostic time is chargeable regardless of whether a definitive fault is found or the customer chooses to proceed with recommended repairs. Diagnostic labour covers technician time, testing, research, scanning, disassembly and other authorized diagnostic procedures. It does not guarantee that every intermittent, concealed or multiple fault will be identified within the initially authorized diagnostic time. Further testing or diagnosis may require additional authorization and labour.

Labour Times & Estimates

Quoted or estimated labour times and repair costs are estimates unless specifically identified in writing as a fixed-price repair. Additional labour may be required because of corrosion, broken or seized fasteners, aftermarket modifications, previous repairs, accessibility issues, incorrect parts, damaged wiring, contamination, concealed damage or other unforeseen conditions. NoBull Auto will obtain any additional authorization required by applicable law before proceeding with additional chargeable work.

Estimated Completion Times & Delays

All estimated completion dates and repair times are estimates only and are not guaranteed. Completion may be delayed by parts availability, backorders, shipping or supplier delays, incorrect or defective parts, customer-supplied parts, machine-shop or subcontractor delays, additional diagnosis, damage discovered during disassembly, seized or broken components, previous repairs or modifications, programming issues or other circumstances outside NoBull Auto's reasonable control. Discovery of additional required repairs may change the expected completion date. Vehicles may remain on hold while awaiting customer authorization. NoBull Auto is not responsible for reasonable delays caused by these circumstances or resulting loss of use, rental vehicle costs, lost income, transportation costs, accommodation or other consequential expenses, except where required by law.

Warranty Claims

Warranty concerns must be reported to NoBull Auto promptly after the problem becomes apparent. The customer must provide NoBull Auto a reasonable opportunity to inspect, diagnose and, where applicable, correct warrantable workmanship. Repairs performed elsewhere before inspection may affect warranty coverage where those repairs prevent NoBull Auto from determining the original cause of failure or correcting warrantable workmanship. Warranty coverage may be denied where a failure or additional damage resulted from continued operation after warning lights, abnormal noises, overheating, low oil pressure, fluid loss, drivability problems or other indications of a mechanical problem.

Fluids, Contamination & System Failures-

When repairing or replacing engines, transmissions, turbochargers, fuel-system components, cooling-system components or other major assemblies, NoBull Auto is not responsible for subsequent damage caused by pre-existing contamination, debris or failures in related systems, except where caused by our workmanship or otherwise required by law. Where NoBull Auto recommends replacement, flushing, cleaning, programming, relearning, additional diagnosis or another related procedure and the customer declines that recommendation, failures caused or contributed to by the declined work are not covered by our shop warranty.

Declined Repairs & Recommendations

If a customer declines a recommended repair, service, diagnostic procedure, maintenance item or related component, the customer acknowledges the risks associated with continued operation of the vehicle in that condition. NoBull Auto is not responsible for subsequent failures or additional damage caused or contributed to by a condition for which recommended work was declined, except where required by law.

Vehicle Storage & Abandoned Vehicles

Vehicles must be collected within 3 business days of notification that repairs are complete or the vehicle is ready for pickup. Vehicles left awaiting customer authorization, payment, declined repairs or pickup may be subject to storage charges after written notification and a 3-business-day grace period. Storage is charged at $50 CAD per calendar day, plus applicable taxes, beginning after the grace period. Storage charges continue until the vehicle is collected or alternative arrangements are agreed upon in writing. Storage charges will not apply to delays caused solely by NoBull Auto while authorized repairs are actively underway. Vehicles remaining uncollected for an extended period may be subject to applicable lien and recovery procedures under Alberta law. NoBull Auto will provide legally required notices and will not sell or dispose of a vehicle except through applicable legal procedures.

Authorization & Payment

By authorizing work, the customer agrees to pay for authorized labour, parts, shop supplies, fluids, environmental charges, machining, programming, subcontracted services, shipping, applicable taxes and other approved charges. Authorization may be provided in writing, electronically, by text message, email, telephone or another method reasonably demonstrating the customer's approval.

Limitation of Warranty

To the extent permitted by applicable law, the remedies stated above are the customer's remedies under NoBull Auto's shop warranty. Nothing in these terms is intended to exclude, restrict or waive any right or remedy that cannot legally be excluded, restricted or waived under applicable Alberta or Canadian law.

Used Auto Parts Warranty & Terms & Conditions of Sale

These Terms and Conditions apply to used automotive parts, components, assemblies, and merchandise sold by NoBull Auto Parts ("NoBull"). By purchasing or accepting delivery of goods from NoBull, the purchaser ("Customer") acknowledges that the goods are used unless specifically identified in writing as new or remanufactured and agrees to the following terms,
subject to any rights or remedies that cannot legally be excluded or limited.

1. USED PARTS CONDITION

All used parts are sold as USED automotive components. Used parts may exhibit normal wear, cosmetic damage, corrosion, surface rust, dirt, oil residue, scratches, dents, broken or missing non-essential clips, fasteners, brackets, covers, fittings, or other characteristics consistent with their age and previous use. Unless specifically stated in writing on the invoice, NoBull does not represent that a used component has been rebuilt, reconditioned, restored, or returned to new condition. Mileage shown or communicated for a used component, where available, is based on information reasonably available to NoBull and is not a guarantee of the component's remaining service life. The Customer is responsible for confirming that the part is suitable for the Customer's intended application.

2. STANDARD 90-DAY PART WARRANTY

Unless otherwise stated in writing on the invoice, qualifying used parts sold by NoBull include a 90-day limited parts warranty beginning on the original invoice date. The warranty applies only to the original part sold and the original purchaser and is not transferable unless NoBull agrees otherwise in writing. The warranty covers a qualifying part that, during the warranty period, is determined by NoBull to have failed as a result of a defect or internal failure that existed at the time of sale or that prevents the part from performing its intended basic function. A warranty claim does not automatically entitle the Customer to a refund.

At NoBull's option, a valid warranty claim will be resolved by:

1. Repairing the original part where reasonably practical;

2. Replacing the part with a comparable used part; or

3. Refunding the original purchase price of the defective part if NoBull determines that repair or replacement is not reasonably available.

The maximum value of NoBull's standard parts warranty shall not exceed the original purchase price paid to NoBull for the specific warranted part.

3. LABOUR IS NOT INCLUDED

Unless a separate written labour warranty or labour coverage agreement appears on the invoice, the warranty provided by NoBull is a PARTS-ONLY WARRANTY. Removal, installation, diagnosis, programming, towing, transportation, fluids, refrigerant, filters, gaskets, seals, shop supplies, machining, rental vehicles, storage, accommodation, loss of use, lost income, downtime, or other labour or expenses associated with a warranty claim are not included in the standard parts warranty. NoBull does not reimburse labour charged by the Customer, another repair facility, dealership, technician, or other third party unless NoBull expressly authorized that expense in writing before the work was performed.

4. ENGINES

Unless specifically stated otherwise on the invoice, a used engine warranty covers the engine long block only, generally consisting of the engine block, cylinder heads, and internal lubricated components. Items attached to or supplied with a used engine are generally included for convenience and are not warranted unless specifically listed as warranted on the invoice. Unless specifically stated otherwise in writing, the warranty does not cover external oil leaks, coolant leaks, gaskets, seals or normal maintenance items. Before installation of a used engine, NoBull strongly recommends replacement of appropriate service items including engine oil and filter, air filter, coolant, thermostat, accessible oil seals and gaskets, timing belt where applicable, and any other manufacturer-recommended maintenance items. The installer must ensure the cooling, lubrication, fuel, intake and exhaust systems are functioning correctly before operating the replacement engine. Damage caused by overheating, oil starvation, improper oil pressure, contaminated oil, contaminated cooling systems, improper fuel, excessive boost, detonation, incorrect tuning, or continued operation after a warning light, abnormal noise, overheating condition, or loss of fluid is not covered.

5. TRANSMISSIONS AND TRANSAXLES

Unless specifically stated otherwise, a used transmission warranty covers the internal transmission assembly only. Torque converters, clutch assemblies, flywheels, flexplates, external sensors, wiring, mounts, coolers, cooler lines, transfer cases, shifters, cables, and external electronic components are not covered unless specifically identified as warranted on the invoice.

Before installation, the Customer or installer is responsible for ensuring that:

The transmission cooler and cooler lines are properly flushed or replaced as required; ● The correct manufacturer-specified fluid is used;
The transmission is filled to the correct level using the proper procedure; ● Any required filters and accessible seals are replaced;
Required programming, relearn, adaptation, initialization or module setup is performed; and
Any condition that caused the original transmission failure has been identified and corrected.

Damage caused by contaminated fluid, incorrect fluid, inadequate fluid level, an unflushed or restricted cooler, improper installation, improper programming, overheating, towing beyond vehicle capacity, abuse, racing, or modification is not covered.

6. DIFFERENTIALS, AXLES AND TRANSFER CASES

Used differentials, axle assemblies and transfer cases must be filled with the correct type and quantity of lubricant before operation. The Customer or installer is responsible for replacing accessible seals where appropriate and verifying that breather systems, driveshafts, universal joints, CV joints, tires, suspension components and related drivetrain components are in proper operating condition. Damage caused by operation without adequate lubricant, incorrect lubricant, mismatched tire sizes, incorrect gear ratios, drivetrain binding, improper installation, abuse, racing, overloading or modification is not covered.

7. ELECTRICAL AND ELECTRONIC COMPONENTS

Unless specifically stated otherwise on the invoice, electrical and electronic parts are FINAL SALE AND NON-RETURNABLE. The Customer is responsible for verifying part numbers, hardware numbers, software compatibility and vehicle application before purchase. Many electronic components require programming, coding, flashing, calibration, initialization, security access, VIN writing, immobilizer relearn or other vehicle-specific procedures. NoBull does not guarantee that an electronic component will be plug-and-play unless specifically stated in writing. No return or warranty will be provided for an electrical component damaged by incorrect installation, short circuit, reverse polarity, defective wiring, water intrusion, improper jump starting, charging-system faults, incorrect programming, or another electrical fault in the vehicle.

8. BODY PARTS AND COSMETIC COMPONENTS

Body panels, bumpers, doors, hoods, tailgates, interior trim, seats, wheels, lamps and other cosmetic components are sold based on their used condition. Minor scratches, dents, paint defects, fading, corrosion, stains and other normal cosmetic imperfections are not considered warranty defects. The Customer must inspect cosmetic parts before accepting them whenever reasonably possible. Paint colour codes do not guarantee an exact colour match due to age, fading, previous refinishing, manufacturing variations or other factors.

9. CUSTOMER INSPECTION

Customers are expected to inspect parts and accessories at pickup or promptly following delivery. Any obvious discrepancy should be reported to NoBull before installation. Installation of a visibly incorrect or damaged part may affect eligibility for return or warranty coverage where the installation itself causes additional damage or prevents NoBull from verifying the original condition.

10. INSTALLATION REQUIREMENTS

Parts must be installed using proper repair procedures and in accordance with applicable manufacturer service information. Where the nature of the component reasonably requires professional installation, NoBull may request documentation showing that the installation was performed by a qualified automotive repair facility or technician as part of a warranty claim. Failure to follow required installation procedures may void warranty coverage where the failure caused or contributed to the part failure.

11. WARRANTY CLAIM PROCEDURE

The Customer must contact NoBull before removing, disassembling, repairing, modifying or disposing of a part for which warranty coverage is being requested, except where immediate action is reasonably necessary to prevent further damage or address a safety concern. NoBull must be provided a reasonable opportunity to inspect the alleged defective part before warranty resolution. Authorization from NoBull must be obtained before third-party repairs are performed if reimbursement or warranty consideration is expected. NoBull will not be responsible for unauthorized repairs or modifications performed by another business.

12. WARRANTY EXCLUSIONS

Warranty coverage does not apply to a failure or damage caused or contributed to by:
Improper installation;
Incorrect application;
Improper maintenance;
Lack of lubrication;
Incorrect or contaminated fluids;
Overheating;
Oil starvation;
Fuel contamination;
Cooling-system failure;
Pre-existing problems in the Customer's vehicle;
Failure to correct the cause of the original component failure;
Accident, collision or impact;
Abuse, neglect or misuse;
Racing, competition, burnouts or off-road abuse;
Commercial use beyond the component's intended application;
Overloading or towing beyond manufacturer specifications;
Aftermarket tuning or calibration;
Increased boost or horsepower;
Performance modifications;
Emissions-system modifications;
Improper programming or coding;
Electrical faults;
Water intrusion;
Fire;
Continued operation after an obvious malfunction;
Disassembly or internal modification without prior authorization; or
Any other condition unrelated to the condition of the part when sold.

13. DISASSEMBLED OR ALTERED PARTS

Warranty coverage may be denied where a part has been disassembled, internally modified, machined, welded, altered or repaired without prior authorization from NoBull and the alteration prevents NoBull from determining the cause of failure or caused or contributed to the failure. Warranty identification markings, tags or labels applied by NoBull must not be intentionally removed or altered.

14. RETURNS

Except for an approved warranty claim, ALL SALES ARE FINAL unless NoBull approves the return. Approved non-warranty returns are subject to a 20% restocking fee unless NoBull agrees otherwise in writing. Returned parts must be in substantially the same condition as sold and must include the original components and accessories supplied with the part. Parts that

have been installed, modified, damaged, disassembled, painted, cut, welded or otherwise altered may be refused for non-warranty return. Special-order parts, cut body sections, electrical/electronic components and parts specifically sourced at the Customer's request may be designated FINAL SALE. Freight, shipping and delivery charges are non-refundable except where otherwise required by law or expressly agreed to by NoBull.

15. DEPOSITS AND SPECIAL ORDERS

Deposits placed on specifically sourced, ordered, held or removed parts may be non-refundable where disclosed to the Customer at the time the deposit is taken. Special-order items and components specifically sourced or removed for a Customer may be final sale where identified as such on the invoice or sales agreement.

16. CORES

Where a core charge applies, the core must be returned within the period stated on the invoice and must be complete and reasonably suitable for rebuilding unless otherwise agreed.

A core may be refused or its value reduced if it is:

Cracked or broken;
Incomplete;
Disassembled;
Fire damaged;
Severely corroded;
Not the same type or application as the component sold; or
Otherwise unsuitable as a rebuildable core.

Core charges are separate from warranty coverage.

17. FREIGHT AND SHIPPING

Parts shipped by NoBull should be inspected promptly upon delivery. Visible shipping damage should be documented with photographs and reported as soon as reasonably possible so that a freight claim may be made where applicable. The Customer should retain packaging and shipping materials until any freight claim has been resolved. NoBull is not responsible for damage caused by the Customer's chosen carrier where the Customer independently arranged the transportation, subject to applicable law.

18. LIMITATION OF WARRANTY AND LIABILITY

To the extent permitted by applicable law, NoBull's obligations under its voluntary 90-day used parts warranty are limited to the repair, replacement or refund remedies described above. Unless expressly agreed to in writing, NoBull does not provide coverage for labour or for indirect or consequential expenses arising from the removal, installation, failure or replacement of a used part, including towing, transportation, vehicle rental, loss of use, downtime, lost profits or lost income. Nothing in these Terms and Conditions is intended to exclude, restrict or waive any right, remedy, warranty, condition or protection that cannot lawfully be excluded, restricted or waived under applicable legislation.

19. SAFETY AND USED COMPONENTS

USED AUTOMOTIVE PARTS AND MERCHANDISE MAY CONTAIN WEAR, DAMAGE, DEFECTS OR OTHER CONDITIONS THAT MAY NOT BE APPARENT FROM A VISUAL INSPECTION.

The Customer is responsible for having components inspected and installed as appropriate for the nature of the part and its intended use. Safety-related components should be carefully inspected by a qualified professional before installation and use.

NoBull does not represent that a used component is equivalent in condition or remaining service life to a new component unless expressly stated in writing.

20. FITMENT AND CUSTOMER-PROVIDED INFORMATION

NoBull will make reasonable efforts to provide the correct component based on the information supplied by the Customer. The Customer is responsible for providing accurate vehicle information, including VIN, year, make, model, engine, transmission, drivetrain, trim and other information reasonably required to identify the correct component. Interchange information is provided as a parts-identification aid and does not guarantee compatibility where the Customer's vehicle has been modified, previously repaired, converted, incorrectly identified or equipped differently from the information supplied.

21. ENTIRE WARRANTY

The written warranty and terms appearing on the invoice and in these Terms and Conditions constitute NoBull's stated warranty for the used component. Any additional warranty, promise, representation or exception must be confirmed in writing by NoBull. Where a specific term written on the Customer's invoice conflicts with these general Terms and Conditions, the specific written term on the invoice will govern to the extent of the conflict.

22. APPLICABLE LAW

These Terms and Conditions are governed by the laws of the Province of Alberta and the applicable laws of Canada. Nothing contained in these Terms and Conditions is intended to waive or restrict rights or remedies that cannot legally be waived or restricted.

IMPORTANT CUSTOMER NOTICE

USED PARTS ARE NOT NEW PARTS. OUR STANDARD 90-DAY WARRANTY IS A PARTS ONLY WARRANTY UNLESS OTHERWISE STATED IN WRITING. LABOUR, DIAGNOSTIC COSTS, TOWING, RENTAL VEHICLES, DOWNTIME AND OTHER ASSOCIATED EXPENSES ARE NOT INCLUDED IN THE STANDARD PARTS WARRANTY. CONTACT NOBULL AUTO PARTS BEFORE DISASSEMBLING, REPAIRING OR RETURNING A PART FOR WARRANTY CONSIDERATION. ELECTRICAL/ELECTRONIC PARTS ARE FINAL SALE UNLESS OTHERWISE STATED IN WRITING. APPROVED NON-WARRANTY RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE. NOTHING IN THESE TERMS LIMITS RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE ALBERTA OR CANADIAN LAW.

NO BULL, JUST GOOD WORK.

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